Testimonials
We have the "coolest" customers.
ProTech Heating & Air Conditioning has been in business for over 20 years because we have always believed that providing superior service will result in a satisfied customer who will tell friends, family members, co-workers, and neighbors about our company.
We welcome your comments, so please take a moment to let us know about your experience with ProTech. Below are a few comments from some of our customers.
ProTech Heating & Air Conditioning
Customer Comments
"Please, every time, we really would like to count on Florentin as our service personnel. He is kind, polite and very skilled. Please, send Florentin every time!! Thank you!"
Keith D."Appointment went well. ProTech employees have always been so kind, knowledgeable, and professional I don’t have any suggestions to improve the service. Really enjoyed dealing with y’all after getting my unit replaced. All the stars for your rating!"
Lia M."I just wanted to reach out and say Steven did an outstanding job! He finished on time, answered all my questions, and was very kind, just like you! We are so happy we chose Pro-Tech :) "
Lori L - Buford, GA"We had our service today as per our agreement. Todd is always so nice and it's efficient he always does a good job and is very professional and courteous. We have always had good technicians. We are very satisfied and grateful with ProTech"
Charles C. - Duluth, GA"Steven did an excellent job, leaving me convinced I had moved in the right direction by engaging the services of ProTech. I look forward to a pleasing and beneficial relationship. "
Colin M. - Sugar Hill, GA"Today, two gentleman came by (Cameron & Cole) to service our air conditioner. Both were very professional and took care of the problem right away. Very thankful and happy with project. Thanks so much. "
Bonnie - Decatur, GA"Your guy, Steven, came at 1:00 pm today. He was a very nice/friendly & professional fellow. He did a thorough job - gave the outside part a really good cleaning, & changed filter & checked wires etc. inside. Again he was really nice— he deserves a gold star! I hope he comes back next time!"
Deron M. - Alpharetta"Renee please tell Marty I said thank you so much I appreciate it. I wanted to let you know too how I am always impressed by the technicians that you send out. The tech today (Cameron) was very polite and professional. Followed the Covid-19 protocols and just a very enjoyable experience!! Thank you all and God bless. "
Robert A. - Winder, GA"From the very first time we dealt with ProTech we were extremely pleased. With our install on Friday after less than 24 hours’ notice and meeting our needs - ProTech has gone above and beyond. Thank you all so much!!!"
Brenda – Norcross, GA"Your team of highly trained & knowledgeable technicians and office personnel are by far the best of the very best. Customer service is off the charts for excellence. In case this gets posted for others to read, I would highly recommend ProTech Heating & Air Conditioning for any and all of your HVAC needs."
Jodi – Cumming, GA"I love ProTech!!! Marty & Phyllis are AWESOME!!!"
Charlotte – Suwanee, GA"We love ProTech!!!"
Donna – Lilburn, GA"Great service!"
Stephanie – Grayson, GA"We have been with ProTech for many years (15?) and would recommend you guys to anyone – great customer service from great technicians!"
Carl – Dunwoody, GA"ProTech has always done an excellent job for me and for my company in the past!! GREAT WORK!!"
Ray – Duluth, GA"Marty installed two complete systems for us and we are extremely pleased."
Alan – Johns Creek"We have been using this company for over four years. They always show up on time and give honest service at a fair price!"
Sara – Alpharetta, GA"Thank you for such wonderful service, I always give your name out when people are looking for service or install."
Jim - Duluth"ProTech installed a new system and zone system in my home over a year ago. The zone system has been awesome and helped us save on our gas/electric bills."
Sandy – Norcross, GA"Your service has been great."
Theresa – Dacula, GA"I have been very pleased with your service and the representatives that have come to our home. Thank you!"
Greg – Alpharetta, GA"I like all of you and I think you do a great job."
Van – Atlanta, GA"You all have done a great job for me in the past! Thank you for your service!"
Tom – Dacula, GA"Thanks for all of your help in the past & future."
Kellie – Duluth, GA"Outstanding as always! Thanks Marty & Phyllis for going over & beyond."
Mark – Suwanee, GA"We received several bids to replace our upstairs a/c and couldn't be happier that we went with ProTech. Marty suggested that we install a zone control system to avoiding cooling rooms that are seldom used and it has been wonderful. Can't wait to get a smaller electric bill next month!"
Mark – Suwanee, GA (a few months later)"The savings on the electric bill with the zoning has been great."
Mark – Suwanee, GA (the next summer)I would highly recommend Pro Tech. I used them last year. I had numerous people come out and most just downgraded the others. ProTech, I felt was very honest and promoted THEIR company without knocking their competitors. I wound up buying a new system even though they could have repaired my old one. Their prices were more than competitive. I had zoning put in and I have saved over 30% on my electric bill. Their service is great.
Chad – Atlanta, GA"Thanks for the great service!"
Mike – Duluth, GA"We have been with Marty and there is no one I trust more."
Bobby – Suwanee, GA"I heard of ProTech from a friend and cannot recommend them more. Great service, great value and now my HVAC company."
Virgil – Buford, GA"We have used Protech for over 20 yrs now, so I set up an appt. Marty came out with a complete estimate drawn up. The work was done the next day by Marty (the owner by the way) and his crew. They started at 7:30 a.m. and finished at 6 p.m. very professional in all areas and stopped to answer any questions or concerns I had. His entire crew was very knowledgeable, courteous and respectful for our home and property. Marty talked me into zoning my house into 3 areas. I was very leery at first but so far sold on this concept. The cost was very reasonable for the amount of work needed. My thanks go out to Marty and his entire crew for a job well done!!!!"
Stephen – Lawrenceville, GA"Initially spoke with Marty/ the owner who is very professional with an expressed focus on customer satisfaction. Discussed my system problem, possibilities of what might be needed, and set up time for service at my convenience. The repairman, Scott, showed up on time, went directly to work performing diagnostics that were fully explained to me before any repairs were performed. Did a thorough job performing work that was needed and old A/C has been great/ blowing cool ever since."
Robert – Duluth, GA"Two HVAC systems were installed in our residential home. In addition, ductwork in the basement was re-routed around the perimeter of the basement.
The contractors were neat and punctual. Their estimator was right on time and their pricing was among the best we found. Their recommendation of equipment was sound. Their turnaround was quick and both jobs were each completed in only one day."
"Thanks for your excellent service!"
David – Suwanee, GA"Thanks again Marty, good doing business with you and your fantastic crew!"
Garry – Johns Creek, GA"Thanks once again for the professional manner in which you handled our recent HVAC issue. In today's world, ensuring that the customer is fully satisfied with the product and services offered is key to long term business success. You and your team of people that you've assembled at ProTech do just that. Everyone we have come in contact with are professional in their work, including Phyllis, who we feel is the best at always being there when we call and also following up on any request.
We have been a customer for more than 9 years and we appreciate the level of service ProTech has provided us. We feel very comfortable recommending ProTech to anyone needing HVAC assistance."
Lawrence – Atlanta, GA"The ProTech crew came out and delivered as promised.….we have been very pleased with our new HVAC system and the service we received from ProTech."